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Lunarpages Refund Policy

December 16th, 2008 @ 6:51 am Tagged with , , ,



Money back guarantee is one of the best marketing tools web hosting providers have. Being one of the leaders in the hosting industry Lunarpages provides 30 days money back guarantee. Below is the refund policy Lunarpages uses, be sure you understand it.

Lunarpages 30 Days Money Back Guarantee
  1. If you cancel your account within the first 30 days of new subscriptions or renewal, you are entitled with full refund. All cost incurred during the subscriptions will be returned except the money spent for domain registration.
  2. Of cause when you pay for your domain name you have the right to keep the domain.
  3. In the case if your domain comes free with your web hosting when you first sign up, you will have the option to choose whether to cancel the domain registration together or retain it. If your choice is the latter then a fee of $9.95 will be deducted from your refund as the domain purchasing.
  4. After 30 days of subscriptions your subscription is confirmed and therefore there will not be refund.

If you have sign up with Lunarpages and by any mean you would like to cancel for refund, what you need to do is to send an email to billing@lunarpages.com together with information below:-

  • Username
  • Last 4 digit of the credit card associated with the hosting account (for ownership verification)
  • Reasons of the cancellation

The refund will be done in a short while. After all with the great customer service awards won by Lunarpages, their efficiency is very encouraging. With their refund policy, it could be said that you are risk free in subscribing to Lunarpages as by anytime within the first 30 days you can cancel the account and ask for a full refund.

More Lunarpages post:-



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Lunarpages Location

November 19th, 2008 @ 8:30 am Tagged with , , ,



As you have already known, Lunarpages is stationed at California. If you by any mean pass by their office, do snap a photo and share with me because my current location is too far to pay a visit to their headquater anyway. Below is a map to their office.


View Larger Map

Never mind their headquarters, their actual servers and databases are actually not located at their office. They have their backbones at San Diego, Riverside, and Los Angeles (California), as well as Las Vegas, Nevada. They have altogether 4 databases as discussed in Lunarpages Data Center.


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Lunarpages Sucks?

October 30th, 2008 @ 9:34 am Tagged with , , , ,



Lunarpages Sucks?

As a nature of business, it is certain that not 100% of customers will satisfy with a service. In Lunarpages web hosting, some subscribers think they have done a good job while some other subscribers have had a bad experience with them. And it is not difficult at all to find negative comments and complaints when you google Lunarpages review. Complaints about website deletions, rude customer supports, unstable up time and etc are easily available. Perhaps Lunarpages web hosting is really a bad host? And this is making Lunarpages to be infamous and further downgrade in their service?

To me, I try not to judge a web hosting just by their users review. This is because I believe a web hosting service (in fact every services in the world) is impossible to please each and every customers. Servicing is something very subjective and it is not easy to measure. How rude is rude for a customer support? I am sure everyone has their own definitions.

Lunarpages web hosting somehow remains as a quality hosting for me though I have read many complaints and agree that their experiences are horrible. (And I believe the stories are real and they have no reasons making up the stories) This is mainly because I do not have any experience that is considered as bad with Lunarpages after hosting with them for 3 years. So I thought what has gone wrong there? I have somehow come out with some find out.

While reading the complaints, I have realized a commonality among the reports. Most of the reports are written and filed a few years ago which I think they are no longer valid today. As web hosting is a tech-based business and obviously web hosting is improving from time to time. I am sure Lunarpages has learnt about their mistake (if any) and has improved a lot. Even Intel has gone into Quad core processors. There is no way Lunarpages is still running on Pentium III. Therefore if you got a chance in reading one of those reports, perhaps you should take a closer look at the date of writing.

Lunarpages is aggressive in their business all this while. They are alert from time to time on their market and hardware needs. They have recently upgraded their servers and have moved their data centers to American Internet Service (AIS), San Diego. AIS is one of the most prestigious buildings in the world with comprehensive facilities. Redundancy is a key concern in AIS and I am sure our data is well guarded with redundant OC48s and OC192s connections, redundant power supply, redundant data center and even redundant HVAC system. Clear enough if Lunarpages is not serious with their business they will not invest such an amount of money to upgrade their servers.

On top of the upgrades I am pretty surprised that Lunarpages does not increase their hosting charges. (Because I thought they want to cover back their initial cost of the new facilities) What is more surprising is that Lunarpages actually lower down their monthly charges! Lunarpages decreases the subscriptions fee even though they have better facilities now. So I think they are really aggressive in providing a quality web hosting.

That is how I see Lunarpages and those are the reasons why Lunarpages remains as a quality hosting for me. Although there are complaints on the hosting (which hosting companies do not have?) Lunarpages is working aggressively in improving themselves. It is undeniable Lunarpages is losing up the hosting market but that has nothing to do with providing quality services. (Perhaps Lunarpages is losing up in marketing?) And people are saying Lunarpages sucks? I seriously doubt it.

Please share your thought with me.

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What You Can Do With Lunarpages Web Hosting

October 8th, 2008 @ 8:26 am Tagged with , ,



Lunarpages web hosting provides great flexibility to user to do mostly whatever you want online. You can basically have anything and everything online, from business to hubby discussion forum.

Hosting your website

One of the best things you can do with Lunarpages is to host your website. No matter what kind of websites, what you need to do is to save your files into your hosting space, and get a good domain and that’s it. You are now on World Wide Web.

Internet Dog

Hosting your blog

You can blog anything you wish to talk about and most importantly you have the world to be your audience. You are may be not a good writer but who cares, you can always blog your way out. Who knows you will be famous one day?

Unlimited email

In Lunarpages, you get unlimited email accounts and email sending with your own designated domain name. You email address will look something like this yourname@yourdomain.com. No matter you are in business or personal life, this email address will definitely give you a better image on internet communications.

Picture and video sharing

You also can upload your photos and video to you hosting. The photo gallery function found in fantatisco gives you the conveniences to share your moments with your family and friends.

These are only some of the basic things you can do with Lunarpages. With the Fantatisco and Control Panel on your hosting, you can do even more things and it is always thrilling to know that the world will be your audiences on your piece of work.

Learn more about Lunarpages features


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California Web Hosting

September 19th, 2008 @ 3:21 pm Tagged with , ,



Lunarpages Web Hosting

California Web Hosting

Lunarpages - http://www.lunarpages.com

- 99.9% Uptime
- Unlimited Storage & Bandwidth
- Free 1 Permanent Domain & unlimited Add-on Domain
- Free $775 Worth of Software
- JSP, ASP, IMAP, MySQL, PHP
- Unlimited Email, Database, FTP
- Dreamweaver & Frontpage Compatible
- Fall Promotions Link - $4.95/mo



Who is Lunarpages?

Lunarpages with their base in California have been in the web hosting service for more than 8 years. With 4 data center across the states, Lunarpages host most than 150,000 website worldwide. The year of services and the number of customers speak for itself the quality of their service. Numerous awards won by Lunarpages along the years and the recent one will be :-

  • FrontPage Hosting award by “Find My Host” (2008)
  • HostPedia’s Editor’s Choice by “HostPedia” (2008)
  • Full Won-Awards List

What can you get from Lunarpages?

Something that I have stressed enough - a quality support.
What differ this California web hosting company from others is the supports that they are providing. Lunarpages provides all sort of supports from email,telephone to ticket sumitting. They also have a good FAQ sessions. Actually having these features is nothing great about them but what is impressive is their speed in responding to the queries which I call it “an effective customer support”.

Lunarpages Review

Lunarpages is definitely committed in serving their customers. Why am I so confident? Because I myself am their customer for more than 3 years. I have several websites hosted with them including this one. I am satisfied with their service and have no complain. Although I gave only a “9 out of 10″ to them is because I hope they will not settle for what they have achieved now. The remaining 1 point deducted is with the hope that they will continue striving for the best of the best. View my full Lunarpages review.

Lunarpages Basic Plan

The Specifications of Service

Previously they are still providing limted storage(1500Gb) and bandwidth(15Tb) but they have now gone UNLIMITED. It is officially published in their website. You can now store as much data as you like and no worries on your traffic volume. On top of that you get an absolutely FREE domain.
Also upon fall, every new signed-up customer is entitled to enjoy a $775 dollars worth of Free Sotrware. I do not know how useful of them to you but for me, I love using these 4 out of many - Gafana Spam Blocking, DMXReady’s Contact Us Manager, Photo TurboBackup and Logo Creator. You can learn more about the free bonus here.

The Fall Promotions

Yes. It is officially started. Lunarpages is now doing promotions that they have revised their price and specsifications to a even more competitive package. As mentioned above, unlimited storage and bandwidth, free domain and unlimite add on domains which means you can host as much website as you like. And on top of all of these extra benefits, the pricing is only $4.95/month which is 20% lower han before! It is definitely a bargain! I seriously wonder will this promotions apply to those existing customers because I have already tied up for 2 more years with them! Argh..

How long will the promotions last?

I have seriously no idea. They name it Fall Promotions. How long you are expecting Fall will last? With the global warming issue nowadays, it is really unpredictable, don’t you think so?

 Follow this link to get the Lunarpages Fall Promotions.


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Lunarpages Fall Promotions

September 17th, 2008 @ 4:40 am Tagged with , , ,





Lunarpages has gone UNLIMITED!

Great news! Lunarpages the web hosting leader is now on sales! Great promotions on their hosting plan this fall. Lunarpages has not only given out UNLIMITED storage and bandwidth, they have also lowered down their monthly charges to $4.95/mo now. Find it out fast because this is a limited time offer.

Lunarpages Fall Promotions Summary

Storage 1500Gb Unlimited
Bandwidth 15Tb Unlimited
Price 24 months: $6.95/mo $4.95/mo
12 months: $7.95/mo $4.95/mo
Freebies $775 worth of free software
1 domain name free forever



Wait no more!


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Lunarpages Review

September 16th, 2008 @ 5:55 pm Tagged with , ,



Lunarpages Web Hosting

Lunarpages Web Hosting

http://lunarpages.com

Current Pricing:
24 months: $6.95/mo $4.95/mo
12 months: $7.95/mo $4.95/mo
6 months: $8.95/mo
3 months: $9.95/mo


 Lunarpages Features Highlights

Web Storage 1500Gb Unlimited
Monthly Bandwidth 15Tb Unlimited
Free Domain Forever
Multiple Domains 11 Unlimited
POP3 Email Unlimited
Subdomains Unlimited
FTP Accounts Unlimited
MySQL Databases Unlimited
Ecommerce Ready Yes
Money Back 30 days
Support 24/7 toll free

 Editor’s Review

I give high recommendations to Lunarpages Web Hosting for reasons listed below:-

  • High reliability
  • Effective support
  • User friendly features
  • Software compatibility and free software
  • Low pricing

Bottom line:
Lunarpages is serious in doing their business. Their hosting features are more than enough to build a decent website. The hosting is reliable as their data centers are located at AIS, One Wilshire and Marquisnet, three of the most prestigious buildings in the world with world class technology. Their customer support is awesome too and lastly their pricing is lower than reasonable. $4.95/mo. Please tell me which other web hosting company charges this low with such hosting features. I bet you can’t find any. So if you are serious about your website, Lunarpages is the right hosting for you.

 Lunarpages Latest Promitions

Lunarpages answers the phone when you call them!

Lunarpages Fall Promotions:

  • Unlimted bandwidth
  • Unlimited storage
  • Unlimited add on domains
  • Only $4.95/mo for 12 & 24 months plan
  • $775 worth of free software
  • Lunarpages fall promotions link

 Lunarpages Fantastico Script Library

Features Script Sources
Blogs Nucleus pMachine, Free WordPress
Portals/CMS Geeklog, Mambo Open Source, phpWCMS, phpWebSite, Post-Nuke, Siteframe
Customer Support Crafty Syntax Live Help, Help Center Live, osTicket, PHP Support Tickets, Support Logic Helpdesk, Support Services Manager
Discussion Boards SMF
E-Commerce CubeCart, OS Commerce, Zen Cart
FAQ FAQMasterFlex
Guestbooks ViPER Guestbook
Image Galleries 4images Gallery, Coppermine Photo Gallery
Mailing List PHPlist
Polls and Surveys Advanced Poll , phpESP, PHPSurveyor
Project Management PHProjekt, dotProject
Site Builders Template Express
Wiki PhpWiki
Other Scripts Moodle, Noah’s Classifieds, Open-Realty, phpAdsNew, PHPauction, phpFormGenerator

 Awards Won by Lunarpages

* FrontPage Hosting award by “Find My Host” (2008)
* HostPedia’s Editor’s Choice by “HostPedia” (2008)
* The Best Business Hosting Award by “Already Hosting” (2008)
* Best Shared Hosting by “Web Hosting Geeks” (2007)
* Top 10 Web Hosting Gold Award by “Host AZ” (2005)
* Highest Level of Recommendation by “Web Host Magazine” (2005)
* Complete award list

 Lunarpages Hosting Summary

Price Very reasonable (Below Average Price)
Web Space Excellent (Unlimited space)
Bandwidth Excellent (Unlimited bandwidth)
User-Friendliness cPanel, thus very user freidnly
Performance 99.9% uptime
General Features Very good (Free 1 domain and able to host unlimited domains in 1 account)
Money-Back 30 Day, 100% Risk-Free

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Visit To Lunarpages Data Centers

September 13th, 2008 @ 3:56 am Tagged with , , ,



Lunarpages Data Center In L.A.

Unfortunately enough, I have not yet get the honor to visit the data center of Lunarpages. I believe the visit to their data center will definitely be an eye opening experience as they are having the world top technology on hand.

As discussed in Lunarpages data center, we have known that data center is the backbone of a web hosting company. With the fact that all they sell is the storage inside the server computer. No wonder Lunarpages web host has invested in 4 data centers in getting their quality service. These data centers are not just normal computer rooms but they have unsurpassed network connections and serve to cover the accessibility across the world. For your information, their data center location, One Wilshire (located in Los Angeles) and Marquisnet (in Nevada) are among the best data centers in the world. Without questioning, the technology and facilities being used in the data centers are world-class. The server chipsets, HVAC systems, UPS, network connections, maintenance and etc.

Here is a review done by b2evolution.net after visiting the data center in Lunarpages. You might be interested in taking a closer look at what b2evolution.net has to say.

Also you may be interested in learning about:-


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Review On Lunarpages

September 12th, 2008 @ 7:58 am Tagged with , ,



Lunarpages Score
9 / 10
Very Good

I would give a 9 to Luarnpages for reasons.

I always have this concept in mind that if one could survive in a tough field, like web hosting industry, one must be very capable. And for Lunarpages who has established for more than 8 years and not only still around but with her strong position in the market, the quality of their services speaks for itself.

I myself am a customer of Lunarpgages and have been around with them for more than 3 years. I host my web site, business, data, email and etc with Lunarpages and of cause they do not give me any problems. I have been one of their satisfied customers all this while except for one thing that I have not receive my loyalty rewards from them yet. ?

There are reasons why Lunarpages deserves the high scores and I have put them down in point form below.

High Reliability – 99.9% Uptime

99.9% uptime is what Lunarpages has achieved. Lunarpages has altogether 3 data centers to serve the users. Two are located in California and one in Las Vegas. All 3 have redundant power supply and are well designed for controlled humidity and air circulation. Speaking on this, Lunarpages is also famous of their server monitoring by technicians on duty. Meaning every moment of time, there is somebody on duty monitoring my web hosting. Any sparkle on the system will be found out. No wonder 99.9% uptime.

Effective Support

Support is one of my most concerned issues when come to picking up web hosting. And believe me Lunarpages has done a very good job on this. All sort of supports are provided by Lunarpages to resolve customers’ issue at the soonest time. One of the useful supports is the LunarDesk. It is a ticket system submitting your technical queries to them. I had some experiences dealing with this when my websites are not accessible due to some setting. They had shown professionalism in doing their job as a quick reply was received. When I say quick, that is almost instantly. That was indeed impressive. Later that I found out their support has won them numerous awards and 24/7/365 supports are available.

cPanel - User Friendly

Lunarpages uses cPanel as their webhosting control panel. Needless to say, it is user friendly enough. It is designed for lame man use and everything is just a few clicks away. With cPanel, I am able to manage features that had previously been reserved for the Lunarpages. With the ease of one-click, I can install applications, mange files and email addresses, create domain names, upload pictures and music, password protect directories, etc.

Free Softwares

I get free software with my hosting plan. Lunarpages from time to time will work with others developers to add features into their services. One of my favorite is CoffeeCup software. CoffeeCup make things easy to create cool websites. Their Award Winning HTML Editor, Flash Form Builder and other Web Design Software are truly make website designing easy and hassle free for me. To me, this serves as another plus point for Lunarpages.

Low Pricing

With all the services available, the price of the hosting is more than fair. It cost you only $4.95/mo for basic hosting plan. I sometime cannot really understand how Lunarpages manages to survive on the low price yet maintaining such a good quality.

Bottom line, will I recommend Lunarpages to people? You bet! Lunarpages is so far the best web hosting provider that I have ever experienced with. For sure I believe you might read somewhere else that Lunarpages experienced down time or slow or bad support, etc. I do not know what happen to them, but to me, they serve me well. Do not take me wrong I am not their huge customers and I do not get special treatment from them. What I feel is they are serious about their job and they do show their professionalism in conducting the business. It is their will that drive them to become one of the leaders in the industry.


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