Archive for the ‘lunarpages’ tag
Additional Features On Lunarpages Hosting Plans
What happen if you find out that the hosting plan does not have the scripts or features you wanted so much? Basically you have 2 choices, 1) You navigate to other hosting providers or 2) Talk to the hosting support and request an add on.
While in this case Lunarpages does give flexibility to their subscribers. Lunarpages allows addition of certain specific features onto your plan upon request. Most of the additional features are very specific that not all subscribers will need them, that is why Lunarpages does not include them in their plan.
For both Basic and Business Hosting Plan, the features that you can add on are:-
- ASP Enabled Account
- Dedicated IP
- Java/JSP Enabled Account
- Premium Restore Service
- Shell Access
- Apache 1.3 or 2
- Dedicated SSL Certificates
While for Windows Hosting Plan, the additional features are:-
- Dedicated IP
- Premium Restore Service
- Dedicated SSL Certificates
For Reseller Hosting Plan, the additional features are:-
- ASP Enabled Account
- Dedicated IP
- Java/JSP Enabled Account
- Dedicated SSL Certificates
If you still could not find the features that you wanted, you can make a manual request directly to Lunarpages Support at support@lunarpages.com. I am sure they can sort things out for you. By the way, the add on does come with cost. The charges will be based on monthly charges. However I think the charge is fair after all they have given you tons of conveniences.
For more info please visit Lunarpages Hosting.
Lunarpages Domain Name Server (DNS)
There are 2 scenarios when you first sign up Lunarpages web hosting, 1) you register your domain name with Lunarpages which acts as your primary domain name, 2) you register your domain name at other place like GoDaddy.
In scenario 1 you do not need to do anything on DNS settings as Lunarpages by default will set up the account for you. In scenario 2 you will need to modify your DNS so that your domain name points to the correct location of your files.
So when you first sign up, there is a welcome mail from Lunarpages informing you about your DNS. What you need to do is to modify the DNS in your domain registrant account. After that it take 24 to 48 hours for the DNS to be fully effective and your website will be live to the world then. Therefore DNS is the key to the correct redirecting your domain name to your files. So it is important to have your DNS recorded. The same process will need to be done when you have any add on domain later.
However, if you lose your DNS, you can always contact Lunarpages support to retrieve it. For your information, the DNS of Lunarpages looks something like this:-
- ns1.lunarservers.com
- ns2.lunarservers.com
The DNS above is for example purpose; yours will be contained in your welcome mail.
Related links:-
Lunarpages Speed Test: How Fast Are They?
Accessing speed is always one of the concerns in picking web hosting. This is because the faster the speed the faster your website loads thus providing a better experience to your visitors. The accessing speed also does somehow reflect the quality of technology being used in the server. This is because a more accurate data transfer will result in lesser re-transfer and thus quicker speed.
 |
Therefore how fast the download speed of the web hosting is a frequent asked question by most of the potential subscribers. They want to make sure their visitors have a pleasant time with them and have their website loads as fast as possible. Seeing the importance of the access speed, a web hosting company should invest their biggest portion in ensuring the quality of connection no matter what.
(However, it is worth noting that albeit the access speed depends largely on the hosting providers, the location of the visitor himself does play a role too. Imagine an access request is sent from Singapore to California. It does make a difference compared to from New York to California.)
Lunarpages in this case has actually done a good job. What they have done is to place their datacenter in one of the most high tech building in the world – AIS, San Diego. The technology and support in AIS are unquestionable including redundant power, redundant network, 24/7/365 support and etc. Perhaps this is the reason behind great speed and stable performance.
It sounds fishy though just to claim how fast and stable Lunarpages is. Therefore a speed test page is actually set up to prove that they are actually achieving it. After all, action speaks louder than words.
You can try downloading a variety of data of size 1MB, 5MB, 10MB, 50MB and 100MB from that test page. They are all zip files just for speed test purpose. From the download speed you will be able to justify my claim on Lunarpages. Be rest assured that the files are clean and virus/trojan free (I have done it personally).
For the purpose of comparisons, I am using a 512MB broadband internet connection and I’m from Asia. I downloaded the files during day time (suppose to be the peak time of internet traffic in my area). And the time I needed to get the 1MB file is 50seconds which is roughly 22 kB/second. The number is not very impressive though but seeing the peak period, my location and speed of connection I am using, I think the speed is awesome.
Do try the speed test and share with me your result.
More related links:
Lunarpages Refund Policy
Money back guarantee is one of the best marketing tools web hosting providers have. Being one of the leaders in the hosting industry Lunarpages provides 30 days money back guarantee. Below is the refund policy Lunarpages uses, be sure you understand it.
 |
- If you cancel your account within the first 30 days of new subscriptions or renewal, you are entitled with full refund. All cost incurred during the subscriptions will be returned except the money spent for domain registration.
- Of cause when you pay for your domain name you have the right to keep the domain.
- In the case if your domain comes free with your web hosting when you first sign up, you will have the option to choose whether to cancel the domain registration together or retain it. If your choice is the latter then a fee of $9.95 will be deducted from your refund as the domain purchasing.
- After 30 days of subscriptions your subscription is confirmed and therefore there will not be refund.
If you have sign up with Lunarpages and by any mean you would like to cancel for refund, what you need to do is to send an email to billing@lunarpages.com together with information below:-
- Username
- Last 4 digit of the credit card associated with the hosting account (for ownership verification)
- Reasons of the cancellation
The refund will be done in a short while. After all with the great customer service awards won by Lunarpages, their efficiency is very encouraging. With their refund policy, it could be said that you are risk free in subscribing to Lunarpages as by anytime within the first 30 days you can cancel the account and ask for a full refund.
More Lunarpages post:-
Lunarpages Location
As you have already known, Lunarpages is stationed at California. If you by any mean pass by their office, do snap a photo and share with me because my current location is too far to pay a visit to their headquater anyway. Below is a map to their office.
Never mind their headquarters, their actual servers and databases are actually not located at their office. They have their backbones at San Diego, Riverside, and Los Angeles (California), as well as Las Vegas, Nevada. They have altogether 4 databases as discussed in Lunarpages Data Center.
Lunarpages Sucks?
 |
As a nature of business, it is certain that not 100% of customers will satisfy with a service. In Lunarpages web hosting, some subscribers think they have done a good job while some other subscribers have had a bad experience with them. And it is not difficult at all to find negative comments and complaints when you google Lunarpages review. Complaints about website deletions, rude customer supports, unstable up time and etc are easily available. Perhaps Lunarpages web hosting is really a bad host? And this is making Lunarpages to be infamous and further downgrade in their service?
To me, I try not to judge a web hosting just by their users review. This is because I believe a web hosting service (in fact every services in the world) is impossible to please each and every customers. Servicing is something very subjective and it is not easy to measure. How rude is rude for a customer support? I am sure everyone has their own definitions.
Lunarpages web hosting somehow remains as a quality hosting for me though I have read many complaints and agree that their experiences are horrible. (And I believe the stories are real and they have no reasons making up the stories) This is mainly because I do not have any experience that is considered as bad with Lunarpages after hosting with them for 3 years. So I thought what has gone wrong there? I have somehow come out with some find out.
While reading the complaints, I have realized a commonality among the reports. Most of the reports are written and filed a few years ago which I think they are no longer valid today. As web hosting is a tech-based business and obviously web hosting is improving from time to time. I am sure Lunarpages has learnt about their mistake (if any) and has improved a lot. Even Intel has gone into Quad core processors. There is no way Lunarpages is still running on Pentium III. Therefore if you got a chance in reading one of those reports, perhaps you should take a closer look at the date of writing.
Lunarpages is aggressive in their business all this while. They are alert from time to time on their market and hardware needs. They have recently upgraded their servers and have moved their data centers to American Internet Service (AIS), San Diego. AIS is one of the most prestigious buildings in the world with comprehensive facilities. Redundancy is a key concern in AIS and I am sure our data is well guarded with redundant OC48s and OC192s connections, redundant power supply, redundant data center and even redundant HVAC system. Clear enough if Lunarpages is not serious with their business they will not invest such an amount of money to upgrade their servers.
On top of the upgrades I am pretty surprised that Lunarpages does not increase their hosting charges. (Because I thought they want to cover back their initial cost of the new facilities) What is more surprising is that Lunarpages actually lower down their monthly charges! Lunarpages decreases the subscriptions fee even though they have better facilities now. So I think they are really aggressive in providing a quality web hosting.
That is how I see Lunarpages and those are the reasons why Lunarpages remains as a quality hosting for me. Although there are complaints on the hosting (which hosting companies do not have?) Lunarpages is working aggressively in improving themselves. It is undeniable Lunarpages is losing up the hosting market but that has nothing to do with providing quality services. (Perhaps Lunarpages is losing up in marketing?) And people are saying Lunarpages sucks? I seriously doubt it.
Please share your thought with me.
Quick Links:
What You Can Do With Lunarpages Web Hosting
Lunarpages web hosting provides great flexibility to user to do mostly whatever you want online. You can basically have anything and everything online, from business to hubby discussion forum.
Hosting your website
One of the best things you can do with Lunarpages is to host your website. No matter what kind of websites, what you need to do is to save your files into your hosting space, and get a good domain and that’s it. You are now on World Wide Web.
 |
Hosting your blog
You can blog anything you wish to talk about and most importantly you have the world to be your audience. You are may be not a good writer but who cares, you can always blog your way out. Who knows you will be famous one day?
Unlimited email
In Lunarpages, you get unlimited email accounts and email sending with your own designated domain name. You email address will look something like this yourname@yourdomain.com. No matter you are in business or personal life, this email address will definitely give you a better image on internet communications.
Picture and video sharing
You also can upload your photos and video to you hosting. The photo gallery function found in fantatisco gives you the conveniences to share your moments with your family and friends.
These are only some of the basic things you can do with Lunarpages. With the Fantatisco and Control Panel on your hosting, you can do even more things and it is always thrilling to know that the world will be your audiences on your piece of work.
Learn more about Lunarpages features
How Soon Can My Website Goes Online With Lunarpages?
Basically once you have clear the payment, almost immediately your website can go online.
The process works like this:
First you pick the hosting plan. For example the Basic Plan for one year subscription. Then you will need to fill up a subscription form which takes you more or less 15 minutes. Once you complete your subscriptions form, it will lead you to the payment page. A total of $59.40 will be charged to you (1 year fee). Once the payment is processed successfully, you will get an email with your critical information. By then, you are ready to upload your files. You could now either upload your files through the cPanel or through FTP software. Simply connect to your hosting with your username and password. You can start uploading your files into a folder named public_html.
If you are moving from other hosting to Lunarpages, once you get your critical information, you need to change the DNS server name at your domain registration portal. Once you set up the DNS, allow 1 or 2 minutes of buffer before your website goes online. For worldwide access, it might take up to 24 – 48 hours. This is because the DNS need some time to shift from your previous hosting to the new one.
What Are The Awards Won by Lunarpages?
Lunarpages has won numerous awards for their quality service. These awards are given by independent hosting review party and are not simply Tom, Dick and Harry Awards. Among the list are:-
- Editors’ Choice Award by “FindMyHost” (2008)
- Editors’ Choice Award by “HostPedia” (2008)
- Best Business Hosting Award by “AlreadyHosting” (2008)
- Best Web Host Award by “iWebHostingPlans” (2008)
- Best Shared Hosting Award by “Web Hosting Geeks” (2007)
- Best Web Host Award by “Top-8-Web-Hosting” (2006)
- Top 10 Web Hosting Gold Award by “Host AZ” (2005)
- Highest Level of Recommendation by “Web Host Magazine” (2005)
For complete award list, please continue here.
Why Do I Care About Lunarpages
Lunarpages is offering competitive hosting packages to their subscribers. Being one of the world best hosting company, they have comprehensive hosting solutions to meet all the internet application needs no matter which part of the world you are in.
If you are a webmaster who is looking for a valuable hosting, Lunarpages should be in your shopping list. Simply because they have strong experiences and technical knowledge in web hosting and they have won numerous awards of their effective customer support.
Despite the hosting quality, they are charging very reasonably with the monthly charges as low as $6.95 $4.95/mo (Fall Promotions) for their basic plan. For your information, their basic plan is already powerful enough for you to host unlimited website and store unlimited files. Learn about their entire hosting proposal.