Archive for the ‘web hosting’ tag
Lunarpages Refund Policy
Money back guarantee is one of the best marketing tools web hosting providers have. Being one of the leaders in the hosting industry Lunarpages provides 30 days money back guarantee. Below is the refund policy Lunarpages uses, be sure you understand it.
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- If you cancel your account within the first 30 days of new subscriptions or renewal, you are entitled with full refund. All cost incurred during the subscriptions will be returned except the money spent for domain registration.
- Of cause when you pay for your domain name you have the right to keep the domain.
- In the case if your domain comes free with your web hosting when you first sign up, you will have the option to choose whether to cancel the domain registration together or retain it. If your choice is the latter then a fee of $9.95 will be deducted from your refund as the domain purchasing.
- After 30 days of subscriptions your subscription is confirmed and therefore there will not be refund.
If you have sign up with Lunarpages and by any mean you would like to cancel for refund, what you need to do is to send an email to billing@lunarpages.com together with information below:-
- Username
- Last 4 digit of the credit card associated with the hosting account (for ownership verification)
- Reasons of the cancellation
The refund will be done in a short while. After all with the great customer service awards won by Lunarpages, their efficiency is very encouraging. With their refund policy, it could be said that you are risk free in subscribing to Lunarpages as by anytime within the first 30 days you can cancel the account and ask for a full refund.
More Lunarpages post:-
Lunarpages Location
As you have already known, Lunarpages is stationed at California. If you by any mean pass by their office, do snap a photo and share with me because my current location is too far to pay a visit to their headquater anyway. Below is a map to their office.
Never mind their headquarters, their actual servers and databases are actually not located at their office. They have their backbones at San Diego, Riverside, and Los Angeles (California), as well as Las Vegas, Nevada. They have altogether 4 databases as discussed in Lunarpages Data Center.
Lunarpages Sucks?
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As a nature of business, it is certain that not 100% of customers will satisfy with a service. In Lunarpages web hosting, some subscribers think they have done a good job while some other subscribers have had a bad experience with them. And it is not difficult at all to find negative comments and complaints when you google Lunarpages review. Complaints about website deletions, rude customer supports, unstable up time and etc are easily available. Perhaps Lunarpages web hosting is really a bad host? And this is making Lunarpages to be infamous and further downgrade in their service?
To me, I try not to judge a web hosting just by their users review. This is because I believe a web hosting service (in fact every services in the world) is impossible to please each and every customers. Servicing is something very subjective and it is not easy to measure. How rude is rude for a customer support? I am sure everyone has their own definitions.
Lunarpages web hosting somehow remains as a quality hosting for me though I have read many complaints and agree that their experiences are horrible. (And I believe the stories are real and they have no reasons making up the stories) This is mainly because I do not have any experience that is considered as bad with Lunarpages after hosting with them for 3 years. So I thought what has gone wrong there? I have somehow come out with some find out.
While reading the complaints, I have realized a commonality among the reports. Most of the reports are written and filed a few years ago which I think they are no longer valid today. As web hosting is a tech-based business and obviously web hosting is improving from time to time. I am sure Lunarpages has learnt about their mistake (if any) and has improved a lot. Even Intel has gone into Quad core processors. There is no way Lunarpages is still running on Pentium III. Therefore if you got a chance in reading one of those reports, perhaps you should take a closer look at the date of writing.
Lunarpages is aggressive in their business all this while. They are alert from time to time on their market and hardware needs. They have recently upgraded their servers and have moved their data centers to American Internet Service (AIS), San Diego. AIS is one of the most prestigious buildings in the world with comprehensive facilities. Redundancy is a key concern in AIS and I am sure our data is well guarded with redundant OC48s and OC192s connections, redundant power supply, redundant data center and even redundant HVAC system. Clear enough if Lunarpages is not serious with their business they will not invest such an amount of money to upgrade their servers.
On top of the upgrades I am pretty surprised that Lunarpages does not increase their hosting charges. (Because I thought they want to cover back their initial cost of the new facilities) What is more surprising is that Lunarpages actually lower down their monthly charges! Lunarpages decreases the subscriptions fee even though they have better facilities now. So I think they are really aggressive in providing a quality web hosting.
That is how I see Lunarpages and those are the reasons why Lunarpages remains as a quality hosting for me. Although there are complaints on the hosting (which hosting companies do not have?) Lunarpages is working aggressively in improving themselves. It is undeniable Lunarpages is losing up the hosting market but that has nothing to do with providing quality services. (Perhaps Lunarpages is losing up in marketing?) And people are saying Lunarpages sucks? I seriously doubt it.
Please share your thought with me.
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What You Can Do With Lunarpages Web Hosting
Lunarpages web hosting provides great flexibility to user to do mostly whatever you want online. You can basically have anything and everything online, from business to hubby discussion forum.
Hosting your website
One of the best things you can do with Lunarpages is to host your website. No matter what kind of websites, what you need to do is to save your files into your hosting space, and get a good domain and that’s it. You are now on World Wide Web.
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Hosting your blog
You can blog anything you wish to talk about and most importantly you have the world to be your audience. You are may be not a good writer but who cares, you can always blog your way out. Who knows you will be famous one day?
Unlimited email
In Lunarpages, you get unlimited email accounts and email sending with your own designated domain name. You email address will look something like this yourname@yourdomain.com. No matter you are in business or personal life, this email address will definitely give you a better image on internet communications.
Picture and video sharing
You also can upload your photos and video to you hosting. The photo gallery function found in fantatisco gives you the conveniences to share your moments with your family and friends.
These are only some of the basic things you can do with Lunarpages. With the Fantatisco and Control Panel on your hosting, you can do even more things and it is always thrilling to know that the world will be your audiences on your piece of work.
Learn more about Lunarpages features
How Soon Can My Website Goes Online With Lunarpages?
Basically once you have clear the payment, almost immediately your website can go online.
The process works like this:
First you pick the hosting plan. For example the Basic Plan for one year subscription. Then you will need to fill up a subscription form which takes you more or less 15 minutes. Once you complete your subscriptions form, it will lead you to the payment page. A total of $59.40 will be charged to you (1 year fee). Once the payment is processed successfully, you will get an email with your critical information. By then, you are ready to upload your files. You could now either upload your files through the cPanel or through FTP software. Simply connect to your hosting with your username and password. You can start uploading your files into a folder named public_html.
If you are moving from other hosting to Lunarpages, once you get your critical information, you need to change the DNS server name at your domain registration portal. Once you set up the DNS, allow 1 or 2 minutes of buffer before your website goes online. For worldwide access, it might take up to 24 – 48 hours. This is because the DNS need some time to shift from your previous hosting to the new one.
What Are The Latest Promotions?
Lunarpages has recently gone unlimited with their storage, bandwidth and add-on domain. Lunarpages subscribers can now store files and data without limit. In fact they have already been giving the best with the previous features (15,000Gb storage and 15Tb bandwidth) but apparently they are not satisfied with themselves and has now gone unlimited. Besides the huge storage and bandwidth, Lunarpages now allow unlimited websites with add on domain hosted in one account. For usual most of the providers only allow 10 to 20 domains.
Free software worth of $775 is another selling point for Lunarpages. This bonus is just added into the hosting plan recently. They name this bonus as CoffeeCup which includes HTML Editor, Flash Form Builder and other Web Design Software. It definitely help those new webmaster in getting a well designed web site.
Not only they added additional features, Lunarpages has lowered their monthly charge as much as 40% to $4.95/mo (previously $6.95). It is unbelievable as you get extra but your pay lesser. Unfortunately the price $4.95 is only available for 12 months and 24 months subscriptions but I think that is fair enough.
For more information you could pay a visit to Lunarpages official website.
What Are The Awards Won by Lunarpages?
Lunarpages has won numerous awards for their quality service. These awards are given by independent hosting review party and are not simply Tom, Dick and Harry Awards. Among the list are:-
- Editors’ Choice Award by “FindMyHost” (2008)
- Editors’ Choice Award by “HostPedia” (2008)
- Best Business Hosting Award by “AlreadyHosting” (2008)
- Best Web Host Award by “iWebHostingPlans” (2008)
- Best Shared Hosting Award by “Web Hosting Geeks” (2007)
- Best Web Host Award by “Top-8-Web-Hosting” (2006)
- Top 10 Web Hosting Gold Award by “Host AZ” (2005)
- Highest Level of Recommendation by “Web Host Magazine” (2005)
For complete award list, please continue here.
Why Do I Care About Lunarpages
Lunarpages is offering competitive hosting packages to their subscribers. Being one of the world best hosting company, they have comprehensive hosting solutions to meet all the internet application needs no matter which part of the world you are in.
If you are a webmaster who is looking for a valuable hosting, Lunarpages should be in your shopping list. Simply because they have strong experiences and technical knowledge in web hosting and they have won numerous awards of their effective customer support.
Despite the hosting quality, they are charging very reasonably with the monthly charges as low as $6.95 $4.95/mo (Fall Promotions) for their basic plan. For your information, their basic plan is already powerful enough for you to host unlimited website and store unlimited files. Learn about their entire hosting proposal.
Who is Lunarpages and what do they do?
Lunarpages is a web hosting company providing web hosting solutions. Founded from Add2Net in the year 2000, Lunarpages has grown into a giant in the industry. They have altogether 4 data centers located in the United States; 3 in California, 1 in Nevada. At the time of writing, they have 150,000 satisfied customers from all around the world hosting with them and the number is still growing.
The company has a stable and strong management team led by Ron Riddie and has more than 100 staff members worldwide. They have remained competent on their services security, management, pricing and performance along the years.
Basically what Lunarpages does is they rent out their hard drive space in the server computers (data center) and allow the customers to store files and data. Their customer will be the people who want to get a piece of disk space which can link to the internet or World Wide Web. They are providing this hosting service through several hosting solutions including Windows, Dedicated, Reseller and VPS Hosting Plans. They have been doing great on their hosting solutions and their basic plan is one of the hot products sold worldwide.
California Web Hosting
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California Web HostingLunarpages - http://www.lunarpages.com |
Who is Lunarpages?Lunarpages with their base in California have been in the web hosting service for more than 8 years. With 4 data center across the states, Lunarpages host most than 150,000 website worldwide. The year of services and the number of customers speak for itself the quality of their service. Numerous awards won by Lunarpages along the years and the recent one will be :-
What can you get from Lunarpages?Something that I have stressed enough - a quality support. Lunarpages ReviewLunarpages is definitely committed in serving their customers. Why am I so confident? Because I myself am their customer for more than 3 years. I have several websites hosted with them including this one. I am satisfied with their service and have no complain. Although I gave only a “9 out of 10″ to them is because I hope they will not settle for what they have achieved now. The remaining 1 point deducted is with the hope that they will continue striving for the best of the best. View my full Lunarpages review.
The Specifications of ServicePreviously they are still providing limted storage(1500Gb) and bandwidth(15Tb) but they have now gone UNLIMITED. It is officially published in their website. You can now store as much data as you like and no worries on your traffic volume. On top of that you get an absolutely FREE domain. The Fall PromotionsYes. It is officially started. Lunarpages is now doing promotions that they have revised their price and specsifications to a even more competitive package. As mentioned above, unlimited storage and bandwidth, free domain and unlimite add on domains which means you can host as much website as you like. And on top of all of these extra benefits, the pricing is only $4.95/month which is 20% lower han before! It is definitely a bargain! I seriously wonder will this promotions apply to those existing customers because I have already tied up for 2 more years with them! Argh.. How long will the promotions last?I have seriously no idea. They name it Fall Promotions. How long you are expecting Fall will last? With the global warming issue nowadays, it is really unpredictable, don’t you think so? |
